For previously purchased R129 batches, each selected job retains its allocated price of R12.90. If a job cannot be processed, that allocation goes through refund review. Submitted applications remain charged. A job is never silently replaced with another.
Approval and payment
Refund approval is not the payment itself. Existing Whop purchases can use Whop’s Resolution Center. New Stitch purchases and historical orders are reviewed with their original payment provider. Approved refunds are processed through the original provider; we record the verified outcome. You can follow progress from your order and contact support with its payment reference.
Access payments
Contact the seller shown on your receipt to request review of an access payment. A verified refund or reversal can remove the access associated with that purchase. Historical permanent purchases retain their original terms; a new annual purchase does not retroactively expire them. Nothing here limits rights provided by applicable law.