We use your account details to sign you in, your application details and selected documents to handle applications, and order records to verify payments and refunds. Welcome preferences stay in a temporary draft on your device and do not personalise the job catalogue.
Documents and service providers
Supabase provides account, database and private document storage. Stitch Express handles new standard-access payments. Historical orders retain their original payment provider. Assigned staff access documents needed for your applications. We share the documents you authorise with the employers in your selected batch.
Lumo chat
OpenAI processes the messages you send to Lumo, a limited recent chat history, and relevant details of a saved job you select. Wokly may include its verified status for that job. Lumo does not automatically retrieve your stored CV; any CV text you paste into chat is sent with your message. When you explicitly start a voice conversation, OpenAI also processes microphone audio and generates an AI voice. Wokly stores text transcripts for 30 days but does not store raw voice recordings. Voice sessions end when you leave the chat. Wokly keeps chat history for 30 days. Use Delete chat to remove it sooner. Deleting your account also removes Wokly chat history. Provider processing and retention are governed separately by OpenAI. Usage accounting without message text or your account identity may remain after deletion.
Optional advertising measurement
If you allow advertising cookies, we use Meta Pixel to measure visits to public pages and completed registrations. Meta receives these events, browser information, IP address, page address and advertising cookie identifiers to measure ads. We do not pass names, email addresses, phone numbers, CVs, application details or form entries to the Pixel. Account, application, document, payment and staff pages are excluded. Declining does not affect your access to Wokly. Change your choice below at any time; withdrawing permission stops future measurement on this browser. Meta processes information under its privacy policy at https://www.facebook.com/privacy/policy/.
Your choices
Edit your details in Account. You can request account deletion there. Files are removed through our storage service before deletion is confirmed. Documents tied to unfinished paid work may need support review first.
Retention and questions
Use the configured Wokly support contact below for account, access, correction or deletion enquiries. We retain payment and application records needed to provide the service, handle disputes and meet applicable obligations.